|
FAQs 
888-97-ENJOY “A national leader in Frequent Questions:
Don't worry, your certification is valid. Yes, instructors are certified with the, National Safety Council, the World Institute of Safety and American Heart Association. What type of classes do you offer? Infant/Child/Adult CPR & AED Infant/Child/Adult Basic First Aid AHA Healthcare Provider OSHA & Bloodborne and Airborn Pathogens We've heard the horror stories of one class lasting 8 + hours (ouch). You won't find those here. CPR or First Aid classes: Approx. 2-3 hours each (depending on the type Nobody wants to drive 1 hour just to get to a class right? So we try to make sure our class locations are convenient. Please click here to locate your area, and you will see class locations. We have several locations around the United States of America and every month we are adding more. All of our classes are held in comfortable and safe locations that maximizes the student's ability to learn. How long do certifications last? CPR & AED: 2 years Do I have to buy a textbook for the class? Thankfully No! A Workbook for your class is included in the student's tuition so every student will receive a book. What hours and days can I schedule a class at my location? Because we know your schedule can get crazy, classes can be offered 7 days a week from 8:00a.m. to 6:30p.m. Please call for availability. What do I need to bring to class? In addition to paper and a pen for note taking, just your wonderful smile!!! This option is for students who wish to take most of thier class online, and complete s short skills assessment (manikin practice) at one of our training locations. The cost of this course includes the online portion, AND the skills assessmen and NO TEXTBOOK is required. Onlines access keys are delivered up to 24 hours after a student registers. Students recieve the SAME AHA certification card as a traditional class. How do I register for a class? Two options: Can I pay cash for registration? Good old greenbacks! Unfortunately, for safety and logistic reasons, our trainers don't accept cash at our training sites. Why do I have to prepay for a class? Good question! The short answer is the same reason why it's a win-win to prepay for a airplane ticket. Because our classes have a student limit, we enroll students on a first-come, first-serve basis, and if we held spaces for people who didn't pay and reached our maximum, we'd have to turn away people who were willing to prepay for that seat in the class. Plus we've learned (like the airlines) that a non-paying reservation has a 60% higher chance of not showing up. i.e. wasting a reservation. Hope this helps! How can I get a copy of my invoice? Two ways to get a copy. 2. if you forget that login, or don't have computer access, you can give us a call (800-939-0236) and we can email, fax, or mail you a copy! I missed a class. Do I have to pay to reschedule to join another class? Thankfully no! Just like the U.S. Constitution, we don't believe in double jeopardy (charging you twice for the same thing). So you can just give us a call at 800-939-0236 and register for free for another class. However, we can't sustain unlimted reschedules, so every student gets 1 free reschudule. After that its a 50% class cost to reschedule again. We understand things happen and circumstances change. So for organizations and individuals, there is no charge if you need to switch the class to another date or time. For individuals, if you want to cancel a class within 24 hours of registering, then you can receive a full refund. However, in all other cases for organizations and individuals, there is a 50% cancellation fee for complete cancellation of an invoice. Why? Because when you register for a class, we are giving you a seat and stopping someone else from taking that seat. For organizations, we are reserving a particular date and time, and we are stopping other organizations from reserving that date (even if we have to turn away customers). Also when you reserve a class, we make your textbook and DVD orders right away, so there will be enough books for your class. Can I pay for a class on the day of the class? For organizations: For individuals: EnjoyCPR is a subsidiary of The World Institute of Safety in Washington, D.C. Our headquarters are located just two blocks from the White House at: Our training locations are in various places across the country. Please click here to see. Are you an accredited organization? Absolutely! EnjoyCPR is a subsidiary of The World Institute of Safety. Our curriculums and certification cards come from the American Heart Association, The World Institute of Safety & the National Safety Council. How many students have you trained? Oh boy, that's one to think about! We train about 1500-1700 students a month, so we are well in the tens of thousands at this point. How long have you been operating? EnjoyCPR was founded in 2003. What is your teaching philosophy? The easy answer: The long answer: Our classes are enjoyable because we understand Adult Learning Theory. We understand that adult learners do better when:
All of these principles and many others, contribute to most of our students saying that they felt like they learned more, and enjoyed our class in comparison to the last time they took a CPR/First Aid certification class.
Want to check our reputation? See a partial list of our ecstatic customers (click here) |
